IT Solution & Services

 

Support & Maintenance

 

The fact that we have been providing large and small businesses with IT support and maintenance services since many years is indicative of the valuable professional advice we provide at realistic prices.

In our experience, businesses of any size have the same basic needs. They want an IT support provider that they can trust to give a consistent level of reliable professional advice, expertise and service.

They want things explained in plain English rather than jargon. And, last but not least, they want solutions that are right for their business rather than products that give the supplier the best profit margin!

Our business is built upon helping clients maximize the return on their IT investment by building long-term relationships and providing quality solutions and services.

Support packages are built around our pay-as-you-go HELP Line service to meet an individual customer's exact requirements. You choose the level of support you require and we will provide a cost-effective package to fit.

From simple telephone support to on-site help or full outsourcing, our goal is to ensure your IT systems support your business, not hold it back.

 

Networking & Communications

 

Network and communication systems form the fundamental infrastructure of modern business activities.

The security and reliability of computer systems often depends more upon the reliability and security of this infrastructure than the devices connected to it.

Smart Telecom can provide a professional team of Microsoft Certified Professionals (MCPs) who will design and implement the best networking and communications solution to fit your needs, including:

 

  • LAN, MAN & WAN Installations
  • Remote Office Links (ISDN, Internet, Leased Line)
  • Structured Cabling (CAT5, CAT5e & CAT6)
  • Wireless Connectivity (WiFi & WLAN)
  • Remote Access (VPN, RDP & WOL)
  • Network Security (IPSEC, WEP & WPA)
  • Data Encryption (MD5, 3DES & L2PTP)
  • Voice over IP (VoIP)

 

If this terminology leaves you cold – call us. We will explain relevant technology in terms appropriate to your organization.